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Our Role in Your Privacy
Whether you are a valued ISSI Corp customer or simply browsing our website at www.issicorp.com, this policy applies to you. We are committed to transparency and would like to share how we handle your data.
Our Responsibilities
As a registered customer of ISSI Corp,
we may act as both a Personal Information Controller and
a Personal Information Processor of your data.
We are registered as a data controller
with the National Privacy Commission (NPC),
under Registration Number: PIC-004-994-2025.
You may contact our Data Protection Officer at dataprivacyofficer@issicorp.com.
Your Responsibilities
- Read this Privacy Policy thoroughly.
- If you are an ISSI Corp customer, refer to your contract for additional data processing details.
- If you share someone else’s personal information with us, you confirm that you are authorized to do so.
When and How We Collect Data
We collect data when you:
- Browse any page on www.issicorp.com
- Request a demo or download materials
- Call or engage with us
- Receive emails or messages from us
- View or sign contracts
- Chat with customer support
- Opt into marketing communications
- Submit any form to ISSI Corp
Types of Data We Collect
- Contact Information: Name, email, phone number, company name
- Identifiers: IP address, browser type/version, time zone, geolocation
- Usage Data: Page views, clickstreams, downloads, session durations, interactions
Sensitive Data
We do not collect sensitive personal data (e.g., health, political beliefs, religious affiliation) unless required by law or with your explicit consent.
How and Why We Use Your Data
We only process your data when legally permitted, including for:
- Improvement: Testing features, surveys, traffic analysis
- Customer Support: Chat, email, or phone inquiries
- Marketing (with consent): Newsletters, events, updates
- Sales: Identifying prospects, providing demos, promoting services
Legal Bases for Processing
• Consent: You’ve clearly agreed to specific processing
• Contract: Processing is necessary to fulfill a contract or pre-contractual request
• Legitimate Interest: To improve services, deliver communications, and analyze performance—unless outweighed by your rights
Your Privacy Choices and Rights
Your Choices:
• You may choose not to provide personal data, but certain features may not function
• You may manage cookies using your browser settings or our cookie banner
• You may opt out of marketing by emailing dataprivacyofficer@issicorp.com
Your Rights:
• Access your personal data
• Request correction of inaccurate data
• Object to profiling or automated decisions
• Request data portability
• Request data erasure (“right to be forgotten”)
• File a complaint with the National Privacy Commission
To exercise these rights, contact dataprivacyofficer@issicorp.com.
Data Security
We implement physical, electronic, and managerial safeguards to protect your data. However, no method of transmission is 100% secure.
If you suspect a privacy breach, contact us at dataprivacyofficer@issicorp.com
Where We Store Your Data
Your data may be processed in the Philippines or in other countries where our trusted service providers operate.
For transfers outside the Philippines, we:
• Conduct risk assessments
• Use contractual clauses to protect your rights
• Obtain your consent where required
Data Retention
• Former customers: Data is retained for six (6) years after the end of service
• Prospects: Data is retained for three (3) years after last contact
Third Parties Who Process Your Data
We only share data with trusted third-party service providers, when necessary, and under strict safeguards:
Cookies and Tracking
We use cookies to:
• Remember preferences
• Analyze site traffic
• Provide personalized content
Unless disabled, cookies will be used during your visit. These may be session or persistent cookies.
How to Manage Cookies
You may disable cookies through:
• Your browser settings
• The cookie banner on our website
Note: Disabling cookies may limit website functionality.
Cookies We Use
Policy Updates
We may update this policy occasionally. Significant changes will be communicated via email to ISSI Corp customers.
Last updated: May 10, 2025